collabcowboy.net
Moves, adds, changes, and deletes for Cisco CUCM and Unity
🤠 Outfittera Collab Cowboy tool
Provision a new employee (phone, lines, voicemail, user) in one click.
Standing up one new hire means walking the same set of moves across a lot of separate CUCM and Unity admin pages: add the phone, add the line, associate the user, open Unity, build the mailbox, wire the hunt group. Offboards leave orphaned DNs behind. Outfitter is the MACD tool: moves, adds, changes, and deletes, built as reusable templates so a full provision happens as one atomic action, and a decommission cleans up after itself.
Template a phone, line, user, and Unity voicemail once, then provision from it in a single action. Scan-to-provision reads a phone’s MAC from a mobile QR, clone-from-existing copies a known-good device, and every change is logged with an undo.
Provision from template · new hire (jsmith)● one action
Template · Standard Deskphone
ModelCisco 8851Device PoolHQ-DPButton TemplateStd 8851Line / DN4025 · from StockpileVoicemailUnity · enabledUserjsmith · Jabber softphone
Provisioned
phone · line · voicemail · user
one atomic action · undo armed
Provision & Change
Templates do the repetitive part
Build a template for a role (phone model, line, user, voicemail) and provision a new employee’s whole footprint in one atomic action. Modify already-deployed phones from the Changes tab without touching six pages.
- Bundle templates: phone, line, user, and Unity voicemail as one unit
- Scan-to-provision: mobile QR reads the MAC, no typing it in
- Clone-from-existing: copy a known-good phone as the starting point
- Changes tab: modify deployed phones and lines in place
Offboard clean
No orphans, with an undo
Decommission a single phone or a whole user in one move, and Outfitter reclaims the DNs instead of leaving them stranded. Every action is audited, and an undo reverses a change you didn’t mean to make.
- Whole-user decom: phone, lines, and mailbox retired together
- Orphan-DN cleanup: freed numbers return to the pool automatically
- Undo: reverse a provision or change that went sideways
- Audit trail: who changed what, and when
Why teams reach for it
The daily MACD grind, collapsed into one flow.
One action, not fifteen tabs. A full provision (phone, line, user, voicemail) runs as a single atomic step instead of a walk across separate CUCM and Unity pages.
Templates keep it consistent. Every phone of a given role comes out identical, so standards don’t drift one hurried onboard at a time.
Offboards don’t rot. Decom reclaims DNs and clears the mailbox, so you’re not chasing orphaned numbers months later.
Scan to provision. A mobile QR pulls the MAC off the box, with no reading a sticker into a form field.
Undo and audit. A mistaken change is reversible, and every action is logged for the next person who asks what happened.
Clone what already works. Start from a known-good phone instead of rebuilding a config from memory.
Built for turnover
Hospitals, districts, and campuses churn staff constantly, and every hire and departure is a MACD ticket. Outfitter turns onboarding into filling a template and clicking provision, and offboarding into one clean decom, with the DNs and voicemail actually released at the end.
Setup & Fit
Works with
On-prem Cisco CUCM plus Unity Connection for voicemail provisioning.
Turn it on
Build a template or two from your existing roles; clone-from-existing gets you started fast.
Sized for
Any shop with steady moves/adds/changes, from a single site to a multi-site district.