COLLAB COWBOY TOOLKIT — END USER LICENSE AGREEMENT
Last updated: April 2026 | Effective upon acceptance
This End User License Agreement (“Agreement”) is a legal contract between you (the “User,” whether an individual or an entity) and Collab Cowboy LLC (“Company,” “we,” “us,” or “our”). By clicking “I Accept,” installing, or using the Collab Cowboy Toolkit software (“Software”), you agree to be bound by this Agreement. If you do not agree, do not use the Software.
1. License Grant. Subject to the terms of this Agreement and payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software on a single computer or server identified by its hardware ID, for the duration of your active subscription or license term. This license does not convey any ownership interest in the Software.
2. Restrictions. You shall not: (a) copy, modify, adapt, translate, or create derivative works of the Software; (b) reverse-engineer, decompile, disassemble, or attempt to derive the source code; (c) rent, lease, lend, sell, sublicense, distribute, or otherwise transfer the Software or your license key to any third party; (d) remove, alter, or obscure any proprietary notices, labels, or marks; (e) use the Software to provide services to third parties without a separate written agreement; or (f) circumvent or attempt to circumvent any license enforcement, authentication, or security mechanisms.
3. Intellectual Property. The Software, including all code, documentation, design, and trademarks, is and shall remain the exclusive property of Collab Cowboy LLC. All rights not expressly granted herein are reserved.
4. IMPORTANT: Back Up Your Systems First. The Software interacts directly with Cisco Unified Communications Manager (CUCM) and Unity Connection systems. These interactions may modify phone configurations, line settings, user profiles, voicemail settings, and other system parameters. Before using any tool — especially Phone Blitz, Cluster Buster, Line Shuffler, and Outfitter — you must create a full backup of your CUCM and Unity Connection configurations using Cisco’s Disaster Recovery System (DRS) or equivalent backup procedures. You are solely responsible for all changes made to your systems through this Software and for maintaining adequate backups.
5. Subscription and Payment. (a) Paid licenses are billed annually in advance. (b) All fees are non-refundable except as required by applicable law. (c) If payment fails, your license may be suspended until payment is received. (d) The Company may change pricing upon renewal with 30 days’ notice.
6. No Warranty. THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, OR BE ERROR-FREE.
7. Limitation of Liability. THE COMPANY’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
8. Indemnification. You agree to indemnify, defend, and hold harmless Collab Cowboy LLC from and against any claims, liabilities, damages, losses, costs, and expenses arising out of: (a) your use of the Software; (b) any changes made to your CUCM or Unity Connection systems; (c) your violation of this Agreement; or (d) your violation of any applicable law.
9. Data Collection and Privacy. (a) We collect: your name and email address (provided during EULA acceptance), your hardware ID, your IP address, the Software version, which tools you use (tool names only, not your data), aggregate phone count from your CUCM clusters, cluster count, and session duration. (b) We do not collect, access, transmit, or store any individual phone records, call data, user credentials, or configuration details from your systems. (c) We use this data solely for license management, product improvement, usage analytics, and security. (d) We do not sell or share your personal data with third parties. (e) Data is stored on servers in the United States and protected using industry-standard security measures.
10. Term and Termination. (a) This Agreement is effective upon acceptance and continues for the duration of your license term. (b) Either party may terminate at any time. (c) The Company may suspend or terminate your license immediately for breach. (d) Upon termination, you must cease all use and destroy all copies. (e) Sections 3, 6, 7, 8, 9, 12, and 13 survive termination.
11. Revocation. The Company reserves the right to revoke or suspend any license at any time for violation of this Agreement, suspected fraud, unauthorized use, or any activity that threatens the security or integrity of the Software.
12. Governing Law and Dispute Resolution. This Agreement shall be governed by the laws of the State of Georgia. Any dispute shall be resolved exclusively in the state or federal courts located in Georgia. YOU AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION.
13. General Provisions. (a) This is the entire agreement between you and the Company. (b) The Company may update this Agreement at any time; continued use constitutes acceptance. (c) If any provision is unenforceable, the rest continue in full force. (d) You may not assign this Agreement without written consent. (e) You represent that you are at least 18 years of age or an authorized representative. (f) You agree to comply with all applicable export control laws.
14. Contact. For questions, concerns, or support: support@collabcowboy.net